Reviews — water sports in Cancún | Elyxta
Cancún

Reviews — water sports in Cancún

52 reviews for Cancún, out of 15 293 on Google — collected per operator, unedited.

4.7
15 293 reviews
5★ 46
4★ 1
3★ 3
2★ 0
1★ 2
Google
M maru
Guest

Did a 3 day PADI dive certification with Fran and Gabi and I cannot recommend this enough! We started off in the pool on day one, then did one day in the Cenote and one day in the ocean. We were going to have bad weather one day, but Fran improvised an amazing experience instead and gave us great options. I was spontaneously asked if I wanted to get this certification, and not going to lie, my brain did it’s fair share of worrying. But with the e-Learning knowledge and the pool day with the skills practice, I felt really good about the instruction on the surface. Underwater, both instructors were great, encouraging and also providing helpful guidance. They taught me how to breathe to be neutral buoyant and how to clear my ears, especially when I had a difficult time (underwater!). And they supported our group of 5x with all of our individual needs with their patient guidance, like managing a panic attack or correcting someone’s really wacky arm swimming haha. I also felt really safe during the dives. The dive plan was so clear and when we went down, Fran did an amazing job leading us and Gabi took care to watch us from behind. Not to mention their impeccable planning of all the logistics - the boat, the suits, the tanks, the replacement equipment for all the dives, managing all the people involved, the driving to and from the cenote (!!). We didn’t worry about any of it, they took care of everything. Wow. Fran and Gabi went way out of their way to make sure we had the right instruction. They were also absolutely incredible people, so kind and friendly. I am so grateful to have done this and to have met them. I highly recommend this experience with these guys, it was out of this world. 👏

Two-Tank Cenote Dive from Cancún with Pick-up and Lunch Two-Tank Cenote Dive from Cancún with Pick-up and Lunch →
BS Bill schellhas
Guest

After a few weeks of research and reaching out to a few local dive shops I messaged Only Bubbles on WhatsApp. Fran promptly responded and answered all my questions and sent me a full breakdown of my dive plans. My girlfriend only wanted to dive one day and I wanted to complete my Advanced Open Water Course. Fran made the dive plan so we could dive together and the other days I could complete the course. The weather the first two days was bad and caused the port to close so we couldn’t dive. Fran always reached out immediately with an update and let me know when we could go. Fran was also accommodating with a last minute dive change by me. It had been years since our last dives so we took the refresher course with Manuel who made sure he went over all the basics and made sure we felt safe. Over 3 days and 6 dives I dove with Manuel, Gabi and Oswaldo. All 3 instructors were very knowledgeable. Two of the days I went with Manuel who made sure I was comfortable and knew the dive plan. During my navigation dive with Gabi my mask kept fogging up so she gave me her mask so I could navigate without having to constantly clear my mask. Everyday the dives were amazing from the beautiful coral reefs to the wreck dives and the unlimited amount of sea life we saw. While I had all my own gear, my girlfriend used their equipment which was new and in very good shape. I will definitely be diving with Only Bubbles in the future.

Two-Tank Cenote Dive from Cancún with Pick-up and Lunch Two-Tank Cenote Dive from Cancún with Pick-up and Lunch →
JG Jonathon Gruchow
Guest

I was looking for a dive shop during our vacation in Cancun. I ran across Scuba Total and what a blessing it was. The staff were amazing and Gaby made all the planning so easy. I had 3 different instructors during the 6 dives I did and they all were great. Lars was my refresher instructor since I haven't dove in a couple years the training was great and the dives were easy and amazing. The next couple dives were reef dives and my instructor was Fabio and he was knowledgeable and the dives were great. The last couple dives were Cenote dives and those were amazing the instructor was Rafa and he was so knowledgeable with history and diving I felt very at ease. The dives were great I could not have asked for a better company. Also I don't want to leave out Aldo he was so helpful all the way thru the process. I got to see sea Turtles, Nurse Sharks, Squid, and many fish. This company does not disappoint. They were very friendly and very professional.

Discover Scuba Diving in Cancún: Two Open-Water Dives, One at MUSA Discover Scuba Diving in Cancún: Two Open-Water Dives, One at MUSA →
BG Barry G
Guest

Great snorkeling experience. They pick you up at your hotel/condo. It's about a 30 min drive from the central hotel area in Cancun to the small marina. The tour I was on went to five different snorkeling locations. Was able to see 2 sea turtles and even swim alongside one! Was able to see many different fish and even swim in the middle of some schools. The crew was very good, and I felt safe during the entire trip. A few things to consider: You need to be in somewhat decent shape as it's a lot of work but also really fun. The ocean was pretty rough, so be prepared for a rough boat ride. You go out on a small speedboat. If you easily get seasick, you may want to skip the trip. Even though you have life vests, with the strong currents, you will need to work to swim around. They have a crew member taking pictures and videos of everything. I purchased the photo and video package for about $65. Would definitely do it again !

Cancún Snorkel Tour: Turtles, Reef, MUSA Statues, Shipwreck and Underwater Cenote Cancún Snorkel Tour: Turtles, Reef, MUSA Statues, Shipwreck and Underwater Cenote →
WT W T
Guest

Great experience with the crew on the Moana. We had a charter from 2 pm to 6 pm for our group of 13, and we all had the best time. There was plenty of room for everyone to spread out or hang out all together. The itinerary was very well planned as well. We stopped to snorkel next to a sunken ship and saw plenty of colorful fish. We even caught a glimpse of a sea turtle coming up for air as we sailed by. We then anchored by Isla Mujeres and enjoyed the shallow waters and a deliciously cooked meal by the crew. And on our way back to the marina, we were able to watch the perfect sunset. Overall, this was an exceptional and memorable experience and I would highly recommend to book with this crew!! The pick up and drop off to and from our resort to the marina was also very efficient. No complaints!!

Private Sailing Catamaran from Cancún to Isla Mujeres Private Sailing Catamaran from Cancún to Isla Mujeres →
DD DARLA DRANE
Guest

We had an amazing experience with DC Explore Snorkeling in Isla Mujeres! Our captain, Julio, and our in-water guide, Pablo, were both fantastic. We loved the personal attention and smaller, more private feel of the tour. They even let us play our own music on the boat which made it even more fun and relaxing. Julio and Pablo pointed out so many incredible things for us to see — sting rays, barracuda, and so much marine life — but the absolute highlight was the sea turtles! We were lucky enough to see several huge turtles, and it was one of the coolest snorkeling experiences we've ever had. The whole trip felt safe, personal, and unforgettable. Highly recommend DC Explore if you want a more customized and memorable snorkeling adventure!

Isla Mujeres Snorkel Tour: El Farito, Manchones Reef and MUSA Isla Mujeres Snorkel Tour: El Farito, Manchones Reef and MUSA →
CT Cody Tilbury
Guest

We had an absolutely fantastic time on our first dive ever thanks to Fabio and Gaby. Fabio did an amazing job of providing thorough information to help us feel comfortable and confident as we set out to cross an item of our bucket list. Once we were in the ocean he guided us through the dive and helped us see so many cool things. He also did a fantastic job documenting everything with his go pro that was worth every penny and then some. If you've always wanted to try scuba diving and you're in the area … I highly recommend these guys 10/10 operators. Thanks again Fabio and Gaby, we're both hooked now 😅🙏

Discover Scuba Diving in Cancún: Two Open-Water Dives, One at MUSA Discover Scuba Diving in Cancún: Two Open-Water Dives, One at MUSA →
JS Jill Schmidt
Guest

My husband and I along with our children booked this excursion. We were able to make some unforgettable experiences. We started with a catamaran tour, snorkeling and then was taken to Isla Mujeres. This tour allowed 3 hours on the island to tour, shop and swim. The crew aboard was amazing and so good with our kids also. They give the adults bottomless drinks and the kids juice or water. We were with Ivett. She was very knowledgeable was able to explain everything in multiple languages and was very fun and entertaining. I would highly recommend this company and don’t forget to ask for Ivett.

Isla Mujeres Catamaran Day from Cancún with Snorkel and Lunch Isla Mujeres Catamaran Day from Cancún with Snorkel and Lunch →
ES Elke Siewertsen-Geier
Guest

Yesterday we did a cenote dive with Fran. I am an extremely anxious diver and did not want to join at all. Fran handled it absolutely professionally, and I managed to dive through the cenotes. An absolutely great experience. Fran kept calming me down and in the end left the decision to me, without any pressure. Overall, everything ran very smoothly from booking to the end. All questions were answered in advance on WhatsApp. We were picked up from the hotel and brought back again. Fran is one of the best guides I have had so far. Many thanks for this great dive experience 🤿

Two-Tank Cenote Dive from Cancún with Pick-up and Lunch Two-Tank Cenote Dive from Cancún with Pick-up and Lunch →
D D.
Guest

Very cool tour!! It was great fun driving the speedboat by ourselves in the convoy. We even saw a crocodile in the mangroves on our way to the snorkelling. We felt safe at all times. I'd also like to mention that, as Germans, we paid for our tour in advance by PayPal on the morning of the same day without any problem. Unfortunately we arrived at the wrong station. But that was no problem at all either: the kind Jungle Tours employee took us to the bus and sent us 10 minutes further on. Thanks for looking after us so well! Many thanks, Doreen and Olaf

Speedboat & Snorkel Jungle Tour through the Cancún Mangroves Speedboat & Snorkel Jungle Tour through the Cancún Mangroves →
BG Brendan Gunnarsson
Guest

Had an amazing day with Kiana’s Sport Fishing! The crew—Hector, Oliver, and Antonio—were outstanding from start to finish. They worked incredibly hard to put us on fish, and we ended up catching a lot throughout the trip. What really stood out was how great they were with my 10-year-old. They were patient, encouraging, and made sure he was involved and having fun the whole time. It made the experience even more memorable for our family. Highly recommend Kiana’s Sport Fishing if you’re looking for a fun, professional crew that knows how to find the fish!

Private Sportfishing Charter from Cancún on a 35-Foot Bertram Private Sportfishing Charter from Cancún on a 35-Foot Bertram →
JZ Jasmin Zhong
Guest

Amazing experience!! Booked a snorkel session for my mom, my brother, and I the day before and worked out perfectly. My mom was a nervous swimmer and they made her feel very comfortable in the water and accommodating her. Emilio, Peely, and Angle was our squad and were the best!! I cannot stress enough how wonderful of an experience this was!! Definitely recommend for a 2-3 hour experience. We paid an additional $9/each to be picked up and dropped off to our hotel, which was a great deal. Honestly great service from everyone involved!!

Cancún Snorkel Tour: Turtles, Reef, MUSA Statues, Shipwreck and Underwater Cenote Cancún Snorkel Tour: Turtles, Reef, MUSA Statues, Shipwreck and Underwater Cenote →
Show all 52 reviews
PK Pete Katzler
Guest

Amazing experience. All five of our family enjoyed the parasailing experience. We parasailed in two groups, one with two people and a second with three people. My wife is apprehensive about these types of activites but loved every minute. Awesome views and amazing and funny staff. HIGHLY RECOMMEND! We splurged for the pictures as well. They did a great job in capturing the memories. Pancho and Juan did an amazing job in making us feel at ease and have a great time. We were located at the Hard Rock Cancun hotel.

Parasailing at Playa Tortugas, Cancún — Open-Time Ticket →
BM Brian M
Guest

Best Dive shop in Cancun! The most friendly and knowledgeable instructors - dive masters - captain - crew and staff! They have very clean and high quality equipment ! After the wonderful dive experience they have wash tanks for your equipment, showers and even a pool to take a dip in! I have around 40 dives with Manta and have dove with many other companies in the area before I found Manta. I wouldn't recommend any other shop, Manta is by far the best I have found. ( Local Cancun Resident and Padi Dive Master)

MUSA Underwater Museum Snorkel Tour in Cancún →
JB Jerod Ball
Guest

I can’t say enough good things about captain Hector and crew Oliver and Antonio on the Kianah! The owner Alex listened to my wants and exceeded expectations. I had 3, 18 yr old boys, I told Alex we were more interested in quantity than quality. We started the morning going out 12 miles, hooked up to a white marlin within 30 min. Greatest thing was we didn’t spend much time in any one area, if bite wasn’t on we moved. I will be back! I’ve done multiple charters in MX and this crew was by far the best!

Private Sportfishing Charter from Cancún on a 35-Foot Bertram →
JR Janeth Rojas
Guest

I really liked this activity; you stay up there for about 20 minutes, which is more than enough. Personally I loved the experience, it's well worth it, you can take in the beautiful view of all of Cancún. For 2 people it came to around $3,000 Mexican pesos. The only bad point is that the crew that takes you out to board the boat gets annoyed if you don't tip them; I understand it's their job, but I don't think it's mandatory, since the tour is not cheap at all. Anyway, everything else was excellent.

Parasailing at Playa Tortugas, Cancún — Open-Time Ticket →
SM Susana Maldonado
Guest

We had such an amazing experience on this tour! The entire staff was incredibly kind and attentive from beginning to end. A special mention to the gentleman playing music during the ride he made the whole experience even more fun and memorable. The rest of the crew was wonderful as well, always making sure we had the drinks we wanted and that everyone was having a great time. The guides were excellent, friendly, and very knowledgeable. I would definitely recommend this experience to anyone visiting!

Isla Contoy and Isla Mujeres Day Trip from Cancún with Snorkelling →
AH Anna H
Guest

We booked a refresher course in the pool and a guided dive the following day. Franc took plenty of time for us and we felt excellently prepared. During the sea dive we were always well looked after and the atmosphere was superb. We felt very safe and the equipment was great too. You can tell that real experts with a lot of experience work here. We strongly recommend booking the photos as well — the pictures are absolutely top! A big plus for us was also how easy it is to reach by public transport.

Two-Tank Dive at the MUSA Underwater Museum, Cancún →
MZ Maxim Zemlakov
Guest

Had a great time doing a refresher plus 2 dives with Juan Carlos. He and his team have everything dialed in- well organized, no rush, and they picked really interesting dive sites. Before each dive there was a clear, thorough briefing, so I always knew what to expect underwater. The dives themselves were awesome, smooth and well-run from start to finish. Totally satisfied, and I’d recommend Juan Carlos to anyone looking for a relaxed, professional diving experience.

Two-Tank Dive at the MUSA Underwater Museum, Cancún →
EY Elvis Y Leon
Guest

Our experience was out of this world. Carlos the guide was friendly, funny and so knowledgeable. He’s been doing these tours for 45yrs! We had so much fun, felt safe (never driven a boat) and swimming with fishes, seeing the statues under water, well all I can say is WOW!! If you’re in Cancun you have to book a tour with Jungle tours. Also we paid for videos, pictures at a great price. I’m definitely coming back. Thank you Carlos!! See you soon.

Speedboat & Snorkel Jungle Tour through the Cancún Mangroves →
DC Danielle Corson
Guest

We had such a great experience with Manta Divers! We aren't very experienced divers and the pros here were so helpful and patient. They selected all our equipment and did all the heavy lifting. We were able to enjoy the boat ride and jump in the water when it was time. Danny held my hand the whole way down until I was comfortable on my own. They picked out 2 great diving locations for us and even took some pictures. We felt very safe the entire trip.

Two-Tank Reef Dive in Puerto Morelos National Marine Park from Cancún →
S Shayan
Guest

Absolutely loved this boat excursion! 🌴🌊 We got to snorkel, spend time on the island, and enjoy the bar with unlimited drinks. The lunch buffet was also way better than expected—plenty of options and everything was delicious! The whole day was such a fun, relaxing experience with great vibes, beautiful views, and nonstop entertainment. Definitely recommend this excursion if you're looking for a fun day on the water! 🍹☀️🐠 Marco was awesome!

Isla Contoy and Isla Mujeres Day Trip from Cancún with Snorkelling →
JP Jessica Plummer
Guest

We had an absolutely perfect day. Would recommend to anyone, and would happily rebook next time we’re in Cancun. We were three adults, two teens, a tween, and a toddler. The crew was absolutely fantastic especially with my toddler and eight year old who were too scared to snorkel. At all times, we felt safe and well cared for. The food on board was fantastic, absolutely delicious. The drinks flowed without asking. Everything was perfection.

Private Sailing Catamaran from Cancún to Isla Mujeres →
AD Alina Dhawan
Guest

I went diving very spontaneously two days in a row and had a huge amount of fun. Alfredo and Carlos are great dive instructors who showed us really exciting spots. The equipment was taken care of completely; you really had no work at all yourself. All in all a great experience and a very nice crew on board! Thanks as well to the boat captains :-) The dive school is highly recommended — I felt very well looked after.

Two-Tank Dive at the MUSA Underwater Museum, Cancún →
BO Brooke Oldham
Guest

Incredible catamaran snorkeling experience!!! The boat was very spacious and smooth ride allowing everyone to enjoy the beautiful views to Isla Mujeres. Our lead tour guide Noah was great and showed us beautiful fish during our snorkeling portion. All crew on the boat were super nice and accommodating, ensuring everyone’s safety. If you are looking for a cancun boat tour choose this company!!!

Isla Mujeres Catamaran Day from Cancún with Snorkel and Lunch →
MJ Marcin Jackowski
Guest

Really good diving experience. From the start Manta Dive was informative and made whole experience easy. We did the wreck dive near Puerto Morelos which was amazing. Saw rays, stingreys nurse sharks, turtles and plenty of fish and barracudas. Guillermo and Gabriel were great. Would definitely recommend diving with them and when diving near cancun will not look for any other spot.

Two-Tank Reef Dive in Puerto Morelos National Marine Park from Cancún →
YG Yari Garcia
Guest

Over the weekend my family and I were enjoying the calm sea at Playa Tortugas and saw there was jet ski rental. My daughter hadn't been on one for a long time, so this was her chance to ride the beautiful Caribbean sea. The jet skis are very clean and honestly the prices are quite affordable. If you're looking for a jet ski rental in Cancún, I highly recommend renting with them.

30-Minute Jet Ski Rental at Playa Tortugas, Cancún →
WB Ward Binns
Guest

I had two great dives with Fran. He is friendly, fun and patient. He is also very knowledgeable and speaks perfect English (and Spanish). The price was very reasonable. I've been to some great dive sites and I honestly wasn't expecting much from Cancun, but I was really surprised. The reefs were healthy and the aquatic life was abundant. We saw two nurse sharks!

Two-Tank Cenote Dive from Cancún with Pick-up and Lunch →
JG Jenna Gervasio
Guest

Fishing was fun! Went out about 5-10 miles was able to get on some barracudas. We also caught a small trigger fish and a amber jack. Private charter was decently priced and the crew is very professional and very nice. Boat was comfy too, plenty of room and seats along with a bathroom. They also filleted our fish to bring back to our hotel so we could cook it

Private Fishing Charter in Cancún on the 26-Foot Panga Yemayá →
KF Kristy Feland
Guest

We had the BEST time aboard the Moana with Patrick and his amazing crew! From snorkeling in crystal-clear waters to cruising the coastline, every moment was unforgettable. The service was so exceptional that we ended up booking with them again during the same trip. Yes, it was that good! Highly recommend, and we absolutely can’t wait to come back!

Private Sailing Catamaran from Cancún to Isla Mujeres →
M Mala
Guest

AMAZING EXPERIENCE!!! Would absolutely recommend. Carlos our tour guide is an absolute legend, so funny and put us all in a great mood for the tour. We saw lots of fish and a couple of statues underwater during our snorkelling adventure. They offered us a free short massage and a tequila tasting which was very delicious. Affordable and memorable.

Speedboat & Snorkel Jungle Tour through the Cancún Mangroves →
BG Borja G.H.
Guest

We hired them for a couple of dives, and it is a very family-like dive centre, with very pleasant people as well as very professional. They are very attentive and answer any question you may have. It is really worth recommending, and the diving area off the coast of Cancún is spectacular. Booking our dives with this centre was the right call.

Two-Tank Dive at the MUSA Underwater Museum, Cancún →
MS Marc-Edouard Schlumberger
Guest

We spent a perfect day on the Moana catamaran! The crew's attention was ten out of ten. Snorkelling at a sunken ship watching endless exotic fish, and we also saw some turtles swimming near the boat. Crystal-clear water, delicious food, open drinks, a crew that was always attentive and kind; in short, a perfect way to disconnect!

Private Sailing Catamaran from Cancún to Isla Mujeres →
SS Stephenie Smith
Guest

Total snorkeling was amazing! Monse did a fantastic job with photographing everything and Kiki (Enrique) did a great job with videos and keeping us safe. Barracuda drove the boat that held just 6 of us. We saw 4 turtles! The only thing I would suggest is doing the sting ray stop also. I didn't realize that was an option!

Cancún Snorkel Tour: Turtles, Reef, MUSA Statues, Shipwreck and Underwater Cenote →
WL Will Lambert
Guest

What a great experience from start to finish. Pay the extra and do the combo tour of both islands with the transportation - makes for a super smooth day, keeps the margaritas flowing! The reef snorkel experience was stunning and Contoy had some sting rays in the bay to see too. Ulises and the crew were awesome! 😍

Isla Contoy and Isla Mujeres Day Trip from Cancún with Snorkelling →
PG Pgv Gvp
Guest

Very professional, quick and polite. The boat and the equipment in excellent condition. The crew really keen to work. I booked a 6-hour bottom-fishing charter and got lucky, one bite after another, pulling up huge amberjacks. The crew did not waste a single minute of the charter.

Private Sportfishing Charter from Cancún on a 35-Foot Bertram →
EH Esme Hunter
Guest

It was truly an amazing experience! Luis and Gabriel were incredible guides who made everything so enjoyable and seamless. We had such an unforgettable time from start to finish. I can't recommend DC Explorers enough, if you're considering it, definitely book with them!

Isla Mujeres Snorkel Tour: El Farito, Manchones Reef and MUSA →
TE Tiegan Edgar
Guest

Absolutely amazing experience! The jet skis were fast, well-maintained, and so much fun to ride. The staff were friendly, professional, and made everything super easy and safe. Definitely the best place to go for an unforgettable day on the water!

30-Minute Jet Ski Rental at Playa Tortugas, Cancún →
KK Kurt Kosloske
Guest

We had an excellent experience with Captain Hector, and mates Oliver and Antonio. We hooked up with 4 sailfish, landed 2, and also caught red snapper, bonitas, and amberjack. Great experience overall, wouldn't change a thing.

Private Sportfishing Charter from Cancún on a 35-Foot Bertram →
AP Archie Pattison
Guest

Fantastic experience, easy booking process, friendly and helpful staff. Also felt very safe whilst having alot of fun. Brilliant photo and video memories. We saw sea turtles which made it more special. Amazing experience!

30-Minute Jet Ski Rental at Playa Tortugas, Cancún →
PQ Paula Queiroz
Guest

An amazing experience. Everyone was super helpful and had great communication. One of the best parts of the trip and was super affordable. No hidden fees and everyone was super nice!

30-Minute Jet Ski Rental at Playa Tortugas, Cancún →
KC Kyle C
Guest

We had an amazing day of fishing with the captain and the first mate on the boat my baby, my wife and I had sore arms after the day of catching a lot of fish. It would've been nice if we caught more than just barracuda but we still had an amazing trip fishing. Those things fight like crazy. I wish we would have been able to eat some of our catch as we have been able to do with other charters in the past. However, it seems like that was not an option with this charter. We were also promised, either an extra hour or ceviche neither of which we received but they did supply some coronas to us, which was very nice of them. We still had a great time and it's very clear that the captain and the first mate know the area and fishing very well.

Private Fishing Charter in Cancún on the 26-Foot Panga Yemayá →
RN Rolando Ng
Guest

The catamaran crew was friendly and the atmosphere during the trip was fine. However, something I didn't like was the photos. There were people offering to take your photos "with no obligation", but at the end of the trip they were selling them for about 80 dollars. I saw several tourists surprised by the price and annoyed by how it was handled, so it would be good if they were clearer from the start. In the snorkelling part I think they need to improve the organisation. Many people come expecting to enjoy that experience, but the swim to the snorkel point is quite long and the group feels rushed because the team is trying to keep to a schedule. I think they should be more patient and organise that part of the tour better. The buffet-style food on arrival at Isla Mujeres is good, it does the job. What could improve is the waiters' service. It's understandable that it's a tourist place and tips matter, but the service should be good regardless of that

Isla Mujeres Catamaran Day from Cancún with Snorkel and Lunch →
SL Sarah L
Guest

It was ok. We didn't have really any instruction which I find unusual. If it is your first time snorkeling I would maybe try a different company don't come without experience. This was my fourth time and every other time there has been instruction. The reef was beautiful. My goggles came off of my head while I was in the water. This has never happened to me before so I was pretty surprised but they just kind of slipped off. We took our kids with us and they enjoyed it. There was another group and I don't know what happened but they didn't wind up snorkeling they just waited in the boats while we went which seemed odd. Maybe they got cold feet and honestly I wouldn't blame them because the way you have to jump off the speed boat not even my thrill seeking teen was too eager to do it. The tour guide seemed pretty impatient with them honestly. The speed boat ride was fun.

Speedboat & Snorkel Jungle Tour through the Cancún Mangroves →
G G
Guest

Beautiful experience. At no point did I feel unsafe. You take a water taxi out to the boat that has the parasail. If there's another party already parasailing you may have a little bit of a wait. But it's a beautiful and relaxing wait. The ride can be a little discomforting on the tush while in the air, but it's well worth it. You're up for about 10 mins until they reel you in for a soft landing. I docked two star because we purchased a photo/video package that we were supposed to receive the following morning and it's been a few days now and still nothing.

Parasailing at Playa Tortugas, Cancún — Open-Time Ticket →
CH Capital Humano
Guest

Unfortunately my experience was very disappointing. We booked this tour in advance and arrived about 15 minutes before the scheduled departure time (7:00 a.m.). When we arrived, they simply told us the tour had been cancelled because, according to them, they had tried to contact us. That is not true. I checked my phone and received no call and no WhatsApp message, which was precisely the channel they used to send me the booking confirmation. If they had really tried to get in touch, there would have been some record. The most frustrating part was only finding out about the cancellation when we got there, after getting up very early and planning our day around this activity. A cancellation can happen, but the least they can do is give notice in time and use the same channel through which they confirmed the booking. I would not recommend this company because of the lack of communication and the little consideration for their customers' time.

Private Sportfishing Charter from Cancún on a 35-Foot Bertram →
EM Eli Miller
Guest

They were 30 mins late. Dirty life jackets. Older jet ski with no safety shutoff strap. We arrived 15 mins early for our scheduled booking, we were greeted by the drone photographer, waited 45 mins till they showed up. The drone photographer was great, took very professional pictures and videos.

30-Minute Jet Ski Rental at Playa Tortugas, Cancún →

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